HPE HS7Y3E Pointnext Tech Care Critical Warranty for HPE ProLiant DL380 Gen10, 4 Year On-site Support

HPE HS7Y3E Pointnext Tech Care Critical Warranty for HPE ProLiant DL380 Gen10, 4 Year On-site Support

HPE HS7Y3E Pointnext Tech Care Critical Warranty for HPE ProLiant DL380 Gen10, 4 Year On-site Support

HPE HS7Y3E

$9,427.39 $12,210.00 Save $2,782.61
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Product Key Features

  • Brand Name: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Critical with Comprehensive Defective Material Retention
  • Manufacturer Part Number: HS7Y3E
  • Provided Support: Comprehensive Defective Material Retention
  • Service Duration: 4 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Technical
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HPE HS7Y3E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Critical warranty provides comprehensive support and defective material retention for the HPE ProLiant DL380 Gen10 server. It ensures that any defective components will be retained and replaced, minimizing downtime and ensuring your critical infrastructure remains operational.
This warranty provides coverage for a duration of 4 years, giving you extended peace of mind and protection for your HPE ProLiant DL380 Gen10 server.
Yes, the HPE Pointnext Tech Care Critical warranty includes on-site support. This means that if any issues arise with your HPE ProLiant DL380 Gen10 server, a qualified technician will come to your location to provide assistance and resolve the problem.
No, this warranty is specifically designed for the HPE ProLiant DL380 Gen10 server. It is important to ensure that you have the correct warranty coverage for your specific HPE products to receive the appropriate support and protection.
This warranty offers comprehensive support and defective material retention, ensuring that your critical infrastructure remains operational and minimizing downtime. With on-site support and extended coverage, you can rely on HPE to provide the necessary assistance and hardware protection for your HPE ProLiant DL380 Gen10 server.

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