HPE HS7X8E Pointnext Tech Care Critical with Defective Media Retention Warranty - 4 Year, On-site Support for HPE ProLiant DL380 Gen10

HPE HS7X8E Pointnext Tech Care Critical with Defective Media Retention Warranty - 4 Year, On-site Support for HPE ProLiant DL380 Gen10

HPE HS7X8E Pointnext Tech Care Critical with Defective Media Retention Warranty - 4 Year, On-site Support for HPE ProLiant DL380 Gen10

HPE HS7X8E

$9,020.49 $11,683.00 Save $2,662.51
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Critical with Defective Media Retention
  • Manufacturer Part Number: HS7X8E
  • Provided Support: Defective Media Retention
  • Service Duration: 4 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Technical
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HPE HS7X8E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
This warranty provides comprehensive coverage for your HPE ProLiant DL380 Gen10 server, including technical support, on-site service, and the retention of defective media. It ensures that your critical systems are protected and maintained by Hewlett Packard Enterprise.
The HPE Pointnext Tech Care Critical with Defective Media Retention warranty offers 4 years of coverage, giving you peace of mind and long-term support for your HPE ProLiant DL380 Gen10 server.
Defective media retention means that in the event of a media failure, Hewlett Packard Enterprise will retain the defective media to protect your data and ensure its confidentiality. This service helps safeguard your critical information and prevents unauthorized access to your media.
Yes, the HPE Pointnext Tech Care Critical with Defective Media Retention warranty includes on-site service. This means that if any issues arise with your HPE ProLiant DL380 Gen10 server, a qualified technician will come to your location to diagnose and resolve the problem, minimizing downtime and disruption to your business.
Hewlett Packard Enterprise is a trusted leader in the IT industry, known for its reliable products and exceptional customer support. With the HPE Pointnext Tech Care Critical with Defective Media Retention warranty, you can rely on their expertise to keep your critical systems running smoothly and ensure the continuity of your business operations.

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