HPE HS7U7E Pointnext Tech Care Essential - 3 Year Extended Warranty for HPE ProLiant DL360 Gen10, On-site Support, 24x7x4 Hour Response Time

HPE HS7U7E Pointnext Tech Care Essential - 3 Year Extended Warranty for HPE ProLiant DL360 Gen10, On-site Support, 24x7x4 Hour Response Time

HPE HS7U7E Pointnext Tech Care Essential - 3 Year Extended Warranty for HPE ProLiant DL360 Gen10, On-site Support, 24x7x4 Hour Response Time

HPE HS7U7E

$2,675.49 $3,212.00 Save $536.51
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Availability: In stock.

Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Essential with Defective Media Retention Extended Warranty
  • Manufacturer Part Number: HS7U7E
  • Provided Support: Phone Support, Parts Replacement, Repair, Defective Media Retention
  • Service Duration: 3 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL360 Gen10
  • Service Main Type: Maintenance
  • Service Description: 24x7x4 Hour
  • Service Response Time: 4 Hour Parts & Labor
  • Service Characteristic: Parts & Labor
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HPE

HS7U7E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Essential extended warranty provides comprehensive coverage for your HPE ProLiant DL360 Gen10, including phone support, parts replacement, repair, and defective media retention.
The service response time for the HPE Pointnext Tech Care Essential extended warranty is 4 hours for both parts and labor, ensuring quick resolution of any issues.
Yes, the HPE Pointnext Tech Care Essential extended warranty includes on-site maintenance, allowing for convenient and efficient support directly at your location.
Defective media retention ensures that any faulty media, such as hard drives, will be retained by HPE, protecting your data and ensuring secure disposal.
Yes, the HPE Pointnext Tech Care Essential extended warranty provides 24x7 phone support, allowing you to reach out for assistance at any time, day or night.

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