HPE


HR5U3E


Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HR5U3E

Brand Name

HPE

Service Name

Foundation Care Exchange Service - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Description

24x7x4 Hour

Provided Support

Phone Support
Replacement
Remote Diagnosis
New Releases Update

Service Response Time

4 Hour - Replacement

Service Location

Service Depot

Service Duration

1 Year

Product Supported

<p>HPE Aruba 6300F 48 POE</p>

FAQs

What does the HPE Foundation Care Exchange Service - Extended Warranty include?
The HPE Foundation Care Exchange Service - Extended Warranty provides phone support, replacement, remote diagnosis, and new releases updates for your HPE Aruba 6300F 48 POE. It ensures prompt and reliable service for your network equipment.
How long is the duration of the warranty?
The HPE Foundation Care Exchange Service - Extended Warranty covers your HPE Aruba 6300F 48 POE for a period of 1 year, giving you peace of mind and protection for your investment.
Where can I receive the service?
The service is provided at an HPE Service Depot, ensuring that your HPE Aruba 6300F 48 POE is taken care of by certified technicians in a professional environment.
What is the response time for the HPE Foundation Care Exchange Service - Extended Warranty?
The service offers a 4-hour replacement response time, ensuring that any issues with your HPE Aruba 6300F 48 POE are addressed promptly and minimizing downtime.
Can I get support outside of regular business hours?
Yes, the HPE Foundation Care Exchange Service - Extended Warranty provides 24x7 support, so you can reach out for assistance at any time, day or night.

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