HPE


HR5C4E


The HPE Foundation Care - Extended Service offers you peace of mind and comprehensive support for your HPE JL661A product. With a 5-year service duration, this on-site service covers both physical and electronic components, ensuring that your investment is protected. Our 24x7x4 hour service response time guarantees that any issues will be addressed promptly, with parts and labor included. Access our web knowledge base for troubleshooting and support, and benefit from our expert phone support for immediate assistance. Our remote diagnosis capabilities enable efficient problem-solving, and you'll receive new releases updates to keep your product up to date. Trust HPE Foundation Care for reliable and efficient service, so you can focus on your business without worrying about technical issues.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HR5C4E

Brand Name

HPE

Service Name

Foundation Care - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical
Electronic

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Web Knowledge Base Access
Parts Replacement
Repair
Phone Support
Remote Diagnosis
New Releases Update

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

5 Year

Product Supported

HPE JL661A

FAQs

What does HPE Foundation Care - Extended Service include?
HPE Foundation Care - Extended Service provides comprehensive support for your HPE JL661A. It includes web knowledge base access, parts replacement, repair, phone support, remote diagnosis, and new releases updates.
How long does the service coverage last?
The HPE Foundation Care - Extended Service provides coverage for 5 years, ensuring your HPE equipment is protected for an extended period.
What is the response time for this service?
The service offers a fast 4-hour response time for parts and labor, minimizing downtime and ensuring prompt resolution of any issues.
Is on-site maintenance included in this service?
Yes, the HPE Foundation Care - Extended Service includes on-site maintenance, allowing for convenient and efficient support directly at your location.
Can I rely on HPE's expertise for technical assistance?
Absolutely! With HPE Foundation Care - Extended Service, you have access to HPE's knowledgeable support team, ready to assist you with any technical questions or concerns you may have.

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