HPE Proactive Care Call-To-Repair with Defective Media Retention - Post Warranty - 1 Year - Warranty (HQ3F9PE)

HPE

HPE Proactive Care Call-To-Repair with Defective Media Retention - Post Warranty - 1 Year - Warranty (HQ3F9PE)
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HPE Proactive Care Call-To-Repair with Defective Media Retention - Post Warranty - 1 Year - Warranty (HQ3F9PE)

HPE

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Price: $3,111.49
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HPE HQ3F9PE

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish

FAQ
The HPE Proactive Care Call-To-Repair service includes parts replacement, phone support, remote diagnosis, new releases update, web knowledge base access, repair, defective media retention, and a dedicated technical account manager.
The HPE Proactive Care Call-To-Repair service is valid for 1 year, providing you with ongoing support and maintenance for your HPE ProLiant DL380 Gen10 server.
The service offers a 6-hour response time for repairs, ensuring that any issues with your server are addressed promptly and efficiently.
Defective media retention ensures that any faulty media, such as hard drives, will be retained by HPE, allowing you to maintain control over your data and ensuring its security.
A technical account manager is a dedicated point of contact who will provide personalized assistance and guidance for your server maintenance and support needs. They will help optimize your server's performance and address any technical challenges you may encounter.

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