HPE Foundation Care Call-To-Repair - 3 Year - Warranty (HL1M3E)


HPE Foundation Care Call-To-Repair - 3 Year - Warranty (HL1M3E)
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HPE Foundation Care Call-To-Repair - 3 Year - Warranty (HL1M3E)


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HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three distinct service levels: " HPE Foundation Care NBD Service " HPE Foundation Care 24x7 Service " HPE Foundation Care CTR Service
The warranty covers phone support and on-site repair services for your Aruba 9012 TAA. It ensures that you receive technical assistance and prompt resolution for any issues that may arise.
This warranty provides coverage for a duration of 3 years, giving you extended support and protection for your Aruba 9012 TAA.
The HPE Foundation Care Call-To-Repair warranty offers a 6-hour response time for phone support. This means that you can expect timely assistance and guidance when you reach out for technical support.
Yes, this warranty includes on-site repair services. If your Aruba 9012 TAA requires physical repairs, a qualified technician will be dispatched to your location to resolve the issue promptly.
Absolutely! This warranty provides 24x7x6 hour phone support, ensuring that you can reach out for assistance at any time, day or night. The dedicated support team is available to address your queries and provide solutions.
By opting for this warranty, you can minimize downtime and ensure uninterrupted operation of your Aruba 9012 TAA. The combination of phone support and on-site repair services guarantees that any technical issues will be swiftly resolved, allowing you to focus on your core business activities.

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