HPE Foundation Care - Extended Warranty - 3 Year - Warranty (HK5D0E)

HPE

HPE Foundation Care - Extended Warranty - 3 Year - Warranty (HK5D0E)
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HPE Foundation Care - Extended Warranty - 3 Year - Warranty (HK5D0E)

HPE

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HPE HK5D0E

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
FAQ
The HPE Foundation Care - Extended Warranty provides comprehensive support, including web knowledge base access, parts replacement, repair, phone support, remote diagnosis, and new releases updates.
The HPE Foundation Care - Extended Warranty covers a duration of 3 years.
The service is provided on-site, ensuring convenience and minimizing downtime.
The HPE Foundation Care - Extended Warranty supports the HPE Aruba JL355A series, including JL355A#ABA, JL355A#ABB, JL355A#ACC, JL355A#B2C, and JL355AR.
The service response time for phone support is 2 hours, ensuring prompt assistance when needed.
The HPE Foundation Care - Extended Warranty falls under the maintenance service category, providing comprehensive support for parts and labor.
Yes, the HPE Foundation Care - Extended Warranty covers both physical and electronic products, ensuring comprehensive support for a wide range of devices.

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