HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care 24x7 Service
FAQ
The HPE Foundation Care warranty provides comprehensive technical support for Aruba ClearPass New Licensing Entry, including phone support, email support, web support, and access to new releases.
The HPE Foundation Care warranty lasts for 5 years, ensuring long-term support and peace of mind.
The service response time for HPE Foundation Care is 2 hours for phone support, ensuring quick assistance when you need it.
Yes, HPE Foundation Care provides support for software installation, configuration, and troubleshooting to ensure smooth operations.
Yes, the HPE Foundation Care warranty is suitable for retail customers using Aruba ClearPass New Licensing Entry.
Absolutely! With HPE Foundation Care, you have access to new releases and updates, keeping your system up-to-date with the latest features and enhancements.
HPE Foundation Care offers multiple support channels, including phone support, email support, and web support, ensuring you can reach out for assistance in your preferred way.
Yes, HPE Foundation Care provides support for Aruba ClearPass New Licensing Entry with 25,000 concurrent endpoints, ensuring scalability and efficient management.
Yes, the HPE Foundation Care warranty is suitable for academic institutions using Aruba ClearPass New Licensing Entry, providing the necessary support for educational environments.
Yes, HPE Foundation Care covers both physical and electronic components of Aruba ClearPass New Licensing Entry, ensuring comprehensive support for your system.
Yes, HPE Foundation Care provides support through fax-on-demand, offering an additional channel for assistance.
Yes, you can renew the HPE Foundation Care warranty after 5 years to continue receiving comprehensive technical support for Aruba ClearPass New Licensing Entry.
No, the HPE Foundation Care warranty is specific to Aruba ClearPass New Licensing Entry and cannot be transferred to another product.
No, the HPE Foundation Care warranty is specifically designed for Aruba ClearPass New Licensing Entry and does not cover other HPE products.
Yes, HPE Foundation Care provides support for software updates and patches, ensuring your system remains secure and up-to-date.
Yes, HPE Foundation Care offers support for licensing details, helping you navigate the licensing requirements and ensuring compliance.
