HPE HC9W2E Foundation Care - Extended Service for HPE ProLiant DL160 Gen10, 3 Year On-site 24x7x4 Hour Parts & Labor

HPE HC9W2E Foundation Care - Extended Service for HPE ProLiant DL160 Gen10, 3 Year On-site 24x7x4 Hour Parts & Labor

HPE HC9W2E Foundation Care - Extended Service for HPE ProLiant DL160 Gen10, 3 Year On-site 24x7x4 Hour Parts & Labor

HPE HC9W2E

$1,187.59
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Availability: In stock, ready to be shipped.

Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Service
  • Service Name: Foundation Care Extended Service
  • Manufacturer Part Number: HC9W2E
  • Provided Support: Repair, Defective Media Retention, Phone Support, Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Parts Replacement, Software Support, Collaborative Call Management
  • Service Duration: 3 Year
  • Service Location: On-site
  • Service Sub Type: Electronic, Physical
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HPE HC9W2E

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
FAQ
The HPE Foundation Care - Extended Service includes repair, parts replacement, phone support, remote diagnosis, web knowledge base access, new releases update, software support, and collaborative call management.
The service duration for HPE Foundation Care - Extended Service is 3 years.
The response time for HPE Foundation Care - Extended Service is 4 hours for parts and labor.
Yes, the HPE Foundation Care - Extended Service is specifically designed to support the HPE ProLiant DL160 Gen10 server.
Yes, the HPE Foundation Care - Extended Service provides access to a web knowledge base for troubleshooting and information.
Yes, the HPE Foundation Care - Extended Service includes defective media retention, ensuring the security of your data.

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