HPE Proactive Care with Defective Media Retention provides comprehensive support for your HPE ProLiant DL20 Gen10 servers. It includes web knowledge base access, parts replacement, repair, phone support, new releases update, remote diagnosis, and defective media retention.
This service is valid for 3 years, giving you long-term coverage and peace of mind.
HPE guarantees a 4-hour response time, ensuring that any issues with your HPE ProLiant DL20 Gen10 servers are addressed promptly.
Absolutely! HPE Proactive Care offers 24x7x4 hour coverage, so you can reach out for assistance at any time, day or night.
Defective media retention means that in the event of a media failure, HPE will retain the defective media, ensuring the security of your data and preventing unauthorized access.
Yes, HPE Proactive Care with Defective Media Retention is specifically designed for HPE ProLiant DL20 Gen10 servers, providing tailored support for your specific hardware.