HPE HA7A1PE Foundation Care - Post Warranty 2 Year Warranty for HPE SN6010C 48 16G SWITCH, Phone Support, Software Support, Reporting, Remote Diagnosis, 9x5xNext Business Day
HPE HA7A1PE Foundation Care - Post Warranty 2 Year Warranty for HPE SN6010C 48 16G SWITCH, Phone Support, Software Support, Reporting, Remote Diagnosis, 9x5xNext Business Day
HPE HA7A1PE
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- Brand Name: HPE
- Manufacturer: Hewlett Packard Enterprise
- Product Type: Warranty
- Service Name: Foundation Care Post Warranty
- Manufacturer Part Number: HA7A1PE
- Provided Support: Phone Support, Software Support, Reporting, Remote Diagnosis
- Service Duration: 2 Year
- Service Sub Type: Electronic and Physical
- Product Supported: HPE SN6010C 48 16G SWITCH
- Service Main Type: Maintenance
- Service Description: 9x5xNext Business Day
- Service Response Time: Next Business Day
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Shipping information
Products
HPE
HA7A1PE
HPE Support Services Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
You can choose from a set of reactive support levels to meet your business and operational needs.
HPE Foundation Care service-level options
The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products.
Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products.
All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility.
Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week.
For products covered by Foundation Care, HPE offers three distinct service levels:
HPE Foundation Care NBD Service
HPE Foundation Care 24x7 Service
HPE Foundation Care CTR Service
Features
HPE For products covered by Foundation Care, HPE offers three distinct service levels:
Provides 2-hour response on software support through telephone access to highly trained support personnel.
