HPE Foundation Care with Comprehensive Defective Material Retention provides a comprehensive range of support services including web knowledge base access, parts replacement, repair, phone support, new releases update, remote diagnosis, and on-site support with a 4-hour response time.
This service is specifically designed for HPE JZ271A and JZ272A products.
This service provides coverage for a period of 4 years.
The on-site support provided by HPE Foundation Care with Comprehensive Defective Material Retention has a 4-hour response time, ensuring prompt assistance when needed.
Comprehensive defective material retention means that HPE will retain any faulty components replaced during the service, giving you added assurance and accountability.
Yes, with HPE Foundation Care, you have access to the web knowledge base, which provides valuable resources for troubleshooting and self-help.
Yes, HPE Foundation Care offers 24x7 phone support, ensuring that you can reach out for assistance anytime, day or night.
Yes, HPE Foundation Care includes remote diagnosis, allowing HPE technicians to analyze and diagnose issues remotely, saving time and effort.
HPE Foundation Care includes parts replacement, ensuring that any faulty components will be replaced promptly to minimize downtime.
Yes, HPE Foundation Care with Comprehensive Defective Material Retention covers both physical and electronic components, providing comprehensive support for your HPE products.
Yes, HPE Foundation Care includes new releases update, keeping your HPE products up to date with the latest software and firmware releases.
Absolutely! HPE Foundation Care is designed to provide support and assistance to users of all technical levels, ensuring that you can easily access the help you need.
HPE Foundation Care with Comprehensive Defective Material Retention offers peace of mind by providing comprehensive support and coverage for your HPE products, minimizing downtime and ensuring uninterrupted operations.
Yes, HPE has a team of experienced technicians who are ready to assist you with any technical issues you may encounter, providing expert guidance and support.
