HPE H75B3PE Pointnext Tech Care Basic Hardware Only with Defective Media Retention - Post Warranty - 1 Year Warranty

HPE H75B3PE Pointnext Tech Care Basic Hardware Only with Defective Media Retention - Post Warranty - 1 Year Warranty

HPE H75B3PE Pointnext Tech Care Basic Hardware Only with Defective Media Retention - Post Warranty - 1 Year Warranty

HPE H75B3PE

$221.99
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Product Key Features

  • HPE Pointnext Tech Care Basic Hardware Only with Defective Media Retention Post Warranty
  • 1 Year Service Duration
  • On-site Service Location
  • Exchange Service Main Type
  • Defective Media Retention Provided Support
$221.99
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HPE H75B3PE

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Basic Hardware Only service covers hardware support for your HPE ProLiant ML110 G7. It ensures that your hardware is protected and provides peace of mind.
Defective media retention means that if you experience a hardware failure and need to replace a defective component, you can retain the media (such as hard drives) for security or compliance purposes.
Yes, the HPE Pointnext Tech Care Basic Hardware Only service includes on-site support. This means that a technician will come to your location to diagnose and resolve any hardware issues.
This service provides 1 year of support, giving you peace of mind and ensuring the longevity of your HPE ProLiant ML110 G7.
Yes, HPE offers various service extensions and renewals to ensure ongoing support for your hardware beyond the initial 1-year period. Contact HPE for more information on extending your service.

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