The service includes web knowledge base access, replacement of faulty components, phone support, remote diagnosis, and new releases updates.
With the Next Business Day response time, you can expect to receive a replacement for your HPE R8N89A product within one business day.
The HPE Aruba 3-Year Foundation Care Exchange Service provides support during business hours, which are typically Monday to Friday, 9 AM to 5 PM.
Yes, this service is specifically designed for the HPE R8N89A product, ensuring comprehensive support and quick replacements when needed.
You can reach HPE Aruba's support team through the provided phone support or by accessing their web knowledge base for self-help resources and troubleshooting guides.
Yes, as part of the service, you will receive updates for new releases, ensuring your HPE R8N89A product stays up to date with the latest features and enhancements.
Absolutely! The HPE Aruba 3-Year Foundation Care Exchange Service includes remote diagnosis, allowing the support team to identify and resolve issues without the need for physical intervention.
Yes, this service is available globally, ensuring customers worldwide can benefit from HPE Aruba's comprehensive support and quick exchange services.
HPE Aruba offers various service extension options. It is recommended to contact their support team for further details and pricing information.
The main advantage is the peace of mind it provides, knowing that your HPE R8N89A product is covered by comprehensive support and quick replacements, minimizing downtime and ensuring smooth operations.
Yes, the HPE Aruba 3-Year Foundation Care Exchange Service includes access to the web knowledge base, where you can find helpful resources, documentation, and troubleshooting guides.
In case of a faulty component, HPE Aruba will arrange for a replacement to be shipped to you, ensuring minimal disruption to your operations. You will then return the faulty component to HPE Aruba as part of the exchange process.
Yes, the HPE Aruba 3-Year Foundation Care Exchange Service includes phone support, allowing you to directly contact their support team for immediate assistance and guidance.