The service includes web knowledge base access, phone support, email support, fax-on-demand, and software support.
The service duration is 1 year.
The main benefit is that you'll have access to comprehensive technical support for your HPE software, ensuring smooth operation and quick issue resolution.
The service response time for phone support is 2 hours.
Absolutely! The service is designed to provide support and assistance to both technical and non-technical users, ensuring they can make the most of their HPE software without any hassle.
You can access the web knowledge base by visiting the HPE support website and searching for relevant articles, guides, and documentation to help you with your software-related queries.
Yes, the service is available 24 hours a day, 7 days a week, ensuring you have support whenever you need it.
Yes, you can reach out to HPE support via email to get assistance with your software-related issues or queries.
The software support includes assistance with software installation, configuration, troubleshooting, and issue resolution to ensure your HPE software performs optimally.
Yes, the HPE Foundation Care Software Support service covers support for multiple HPE software products, allowing you to get comprehensive assistance for all your software needs.
You can contact HPE support via the provided phone number, which will connect you to a dedicated support team ready to assist you with your software-related queries and issues.
Yes, you can request relevant support documentation and resources via fax-on-demand, ensuring you have access to the information you need even without an internet connection.
Yes, the service is designed to cater to the needs of businesses of all sizes, providing them with the necessary support and assistance to ensure their HPE software operates smoothly.
Yes, you can renew the service after the initial 1-year duration to continue receiving comprehensive technical support for your HPE software.
