HPE H39V6PE Pointnext Tech Care Basic Hardware Only - Post Warranty 1 Year Warranty

HPE H39V6PE Pointnext Tech Care Basic Hardware Only - Post Warranty 1 Year Warranty

HPE H39V6PE Pointnext Tech Care Basic Hardware Only - Post Warranty 1 Year Warranty

HPE H39V6PE

$1,714.49 $2,042.49 Save $328
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Product Key Features

  • Brand Name: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Basic Hardware Only Post Warranty
  • Manufacturer Part Number: H39V6PE
  • Provided Support: Hardware Support
  • Service Duration: 1 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL580 G7, HPE ProLiant DL580 G7 with IC
  • Service Main Type: Technical
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HPE

H39V6PE

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
HPE Pointnext Tech Care Basic Hardware Support provides comprehensive hardware support for your HPE ProLiant DL580 G7 servers. It covers any hardware issues that may arise during the 1-year post-warranty period, ensuring your servers remain in optimal condition.
Yes, HPE Pointnext Tech Care Basic Hardware Support is an on-site service. HPE technicians will come to your location to diagnose and resolve any hardware issues with your HPE ProLiant DL580 G7 servers, minimizing downtime and disruption to your business.
This service is specifically designed for HPE ProLiant DL580 G7 servers. If you have other HPE server models, it's recommended to check for specific support options available for those models.
This service provides hardware support for 1 year, starting from the end of the original warranty period. It gives you extended coverage and peace of mind for your HPE ProLiant DL580 G7 servers.
With HPE Pointnext Tech Care Basic Hardware Support, you can ensure the continued performance and reliability of your HPE ProLiant DL580 G7 servers. The on-site support minimizes downtime and disruption to your business operations, while the comprehensive hardware coverage gives you peace of mind.

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