The service includes knowledge base access, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
The HPE Pointnext Tech Care Basic - Extended Service provides 5 years of coverage.
This service is specifically designed for the HPE P40892-B21.
The service offers a next business day response time for parts and labor, with a maximum distance of 160 km from the customer site.
Yes, this service provides on-site support for your HPE P40892-B21.
Absolutely! The HPE Pointnext Tech Care Basic - Extended Service covers parts and labor, ensuring comprehensive maintenance for your equipment.
With remote diagnosis and visual remote guidance, HPE technicians can remotely assess and troubleshoot issues, providing guidance through visual aids for efficient problem resolution.
This service offers peace of mind with comprehensive coverage, next business day response time, on-site support, and access to HPE's knowledge base and expertise.
Yes, the HPE Pointnext Tech Care Basic - Extended Service includes support for new releases and updates, ensuring your HPE P40892-B21 stays up to date.
Absolutely! The service is designed to provide support and maintenance for your HPE P40892-B21, regardless of your technical expertise.
You can reach HPE's support team through phone and web support channels included in the service.
Yes, the HPE Pointnext Tech Care Basic - Extended Service covers both parts and labor for your HPE P40892-B21.
Yes, with a next business day response time and on-site service, HPE ensures prompt and efficient support for your equipment.
Yes, the service covers a maximum distance of 160 km from the customer site, making it suitable for businesses with a wide geographical coverage.
Yes, with visual remote guidance, HPE technicians can provide step-by-step guidance using visual aids, ensuring efficient problem resolution.
