The HPE Foundation Care Exchange - Extended Service provides phone support, replacement, new releases updates, and remote diagnosis for your HPE products.
This service covers your HPE product for a duration of 4 years.
The service is provided at a service depot.
This service supports HPE R7J29A, R7J30A, R7J31A, R7J32A, and R7J33A products.
The service response time is 4 hours for replacement.
Yes, the HPE Foundation Care Exchange - Extended Service provides 24x7 support for your convenience.
With remote diagnosis, HPE technicians can analyze and troubleshoot your product remotely, saving you time and effort.
Yes, this service includes updates for new software releases, ensuring that your HPE product stays up to date.
If your product needs to be replaced, HPE will provide a replacement as part of this service.
Yes, you can reach out to HPE's phone support for technical assistance with your HPE product.
It is recommended to check with HPE for available service extension options after the initial 4-year period.
Yes, the HPE Foundation Care Exchange - Extended Service is designed to support businesses of all sizes, providing comprehensive coverage for HPE products.
This service is specific to the HPE product with the corresponding part number and cannot be transferred to another product.
To initiate a service request, you can contact HPE's support team through the provided channels, such as phone or online support portal.
If you have additional questions or need further clarification about the HPE Foundation Care Exchange - Extended Service, you can reach out to HPE's support team for assistance.
