The HPE Pointnext Tech Care Essential service includes web knowledge base access, parts replacement, repair, phone support, new releases update, remote diagnosis, and defective media retention.
The service duration for HPE Pointnext Tech Care Essential is 4 years.
The service is provided on-site.
This service supports HPE R0Q85A, R0Q85AR, R0Q86A, R0Q86AR, R0Q87A, R0Q87AR.
The service response time is 4 hours for parts and labor.
The main characteristic of this service is parts and labor support.
Yes, the HPE Pointnext Tech Care Essential service provides web knowledge base access for troubleshooting assistance.
Yes, defective media retention is included in the HPE Pointnext Tech Care Essential service.
You can get support for your HPE products through phone support, remote diagnosis, and on-site repair provided by the HPE Pointnext Tech Care Essential service.
Yes, the HPE Pointnext Tech Care Essential service includes updates for new releases of supported products.
Absolutely! The HPE Pointnext Tech Care Essential service ensures prompt parts replacement within 4 hours.
Yes, the HPE Pointnext Tech Care Essential service is designed to maintain the performance and reliability of your HPE products.
Yes, the HPE Pointnext Tech Care Essential service offers remote diagnosis to help resolve technical issues without the need for on-site visits.
The HPE Pointnext Tech Care Essential service is provided by Hewlett Packard Enterprise (HPE).
Yes, the HPE Pointnext Tech Care Essential service is available 24 hours a day, 7 days a week.
Yes, the HPE Pointnext Tech Care Essential service includes defective media retention, ensuring secure handling of faulty media.
