HPE H27Z9E Pointnext Tech Care Basic with Defective Media Retention - Extended Service, 3 Year

HPE H27Z9E Pointnext Tech Care Basic with Defective Media Retention - Extended Service, 3 Year

HPE H27Z9E Pointnext Tech Care Basic with Defective Media Retention - Extended Service, 3 Year

HPE H27Z9E

$1,916.49 $2,345.00 Save $428.51
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Product Key Features

  • Defective Media Retention: Keep your data secure with the ability to retain and dispose of defective media.
  • Knowledge Base Access: Access a comprehensive knowledge base for troubleshooting and support.
  • Parts Replacement: Get replacement parts for your HPE products to keep them running smoothly.
  • Repair: Receive expert repair services for any issues with your HPE products.
  • Phone Support: Get assistance over the phone from HPE's support team.
  • Web Support: Access online support resources for quick and convenient assistance.
  • New Releases Update: Stay up to date with the latest releases and updates for your HPE products.
  • Remote Diagnosis: Get remote diagnosis and troubleshooting for your HPE products.
  • Visual Remote Guidance: Receive visual guidance for troubleshooting and resolving issues with your HPE products.
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HPE H27Z9E

The HPE Pointnext Tech Care Basic with Defective Media Retention is the ultimate service package for ensuring the smooth operation and longevity of your HPE products. With features like Defective Media Retention, you can rest easy knowing that your data is secure and can be retained and disposed of properly. Access a comprehensive knowledge base and get expert phone and web support to quickly resolve any issues that may arise. With parts replacement and repair services, you can keep your HPE products running at their best. Stay up to date with the latest releases and updates, and receive remote diagnosis and visual guidance for troubleshooting. Trust HPE Pointnext Tech Care Basic with Defective Media Retention to provide you with the support and peace of mind you need for your HPE products. Upgrade your service today and experience the difference.
FAQ
The HPE Pointnext Tech Care Basic service includes 9x5xNext Business Day support, parts replacement, repair, phone and web support, access to the knowledge base, and Defective Media Retention.
Defective Media Retention is a service feature that allows you to retain control of your defective storage media, ensuring the security of your data even in the event of media failure.
The service duration for HPE Pointnext Tech Care Basic is 3 years, providing long-term support and protection for your HPE products.
This service supports a range of HPE products, including HPE R0Q73A, R0Q74A, R0Q75A, R0Q76A, R0Q77A, R0Q78A, R7J72A, and R7J73A. Please refer to the product documentation for the complete list of supported models.
The response time for HPE Pointnext Tech Care Basic is Next Business Day for parts and labor, with a maximum distance of 100 miles from the customer site.
Yes, this service includes on-site support, ensuring that qualified technicians can provide assistance directly at your location when needed.
Absolutely! With HPE Pointnext Tech Care Basic, you have access to the knowledge base, which contains valuable resources and troubleshooting guides to help you resolve issues on your own.
Yes, HPE Pointnext Tech Care Basic offers remote diagnosis and visual remote guidance, allowing technicians to remotely assess and guide you through troubleshooting steps, enhancing the support experience.
Yes, this service includes support for new releases and updates, ensuring that your HPE products stay up to date with the latest features and enhancements.
Yes, HPE Pointnext Tech Care Basic is a maintenance service that provides comprehensive support, including parts and labor, to keep your HPE products in optimal condition.

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