The HPE Pointnext Tech Care Basic warranty covers on-site support, parts replacement, phone and web support, and more. It provides comprehensive coverage for your HPE Q2R34A and Q2R34AR products.
Defective Media Retention is a service included in the HPE Pointnext Tech Care Basic warranty. It ensures that any defective media, such as hard drives, will be retained by HPE, protecting your data and ensuring its security.
This warranty provides coverage for a period of 2 years, giving you peace of mind and support for an extended period of time.
With next business day service, you can expect prompt resolution of any issues. HPE will provide parts and labor within one business day, ensuring minimal downtime for your HPE Q2R34A and Q2R34AR products.
Yes, the HPE Pointnext Tech Care Basic warranty includes knowledge base access, allowing you to access valuable resources and information to troubleshoot and resolve issues efficiently.
Yes, remote diagnosis is included in the HPE Pointnext Tech Care Basic warranty. This allows HPE technicians to remotely analyze and diagnose issues, providing faster resolution and minimizing the need for on-site visits.
Visual remote guidance is a feature included in the HPE Pointnext Tech Care Basic warranty. It allows HPE technicians to guide you visually through troubleshooting steps, ensuring accurate and efficient issue resolution.
Yes, the HPE Pointnext Tech Care Basic warranty includes new releases updates, ensuring that your HPE Q2R34A and Q2R34AR products stay up to date with the latest features and enhancements.
Absolutely! The HPE Pointnext Tech Care Basic warranty is designed to provide comprehensive support and coverage for all users, regardless of technical expertise. HPE's support team is available to assist and guide you through any issues you may encounter.
With next business day service, HPE will provide parts and labor within one business day of reporting an issue. This ensures that your HPE Q2R34A and Q2R34AR products are back up and running quickly, minimizing any disruptions to your business.
Yes, HPE provides parts replacement as part of the HPE Pointnext Tech Care Basic warranty. If any components of your HPE Q2R34A and Q2R34AR products are found to be defective, HPE will replace them promptly to ensure optimal performance.
