The HPE Pointnext Tech Care Essential - Extended Service includes 24x7x4 hour support, knowledge base access, parts replacement, repair, phone and web support, new releases updates, remote diagnosis, and visual remote guidance.
The HPE Pointnext Tech Care Essential - Extended Service is valid for 3 years.
Yes, this service provides on-site support for your HPE 799581R-B21.
The service offers a 4-hour response time for parts and labor within a 100-mile distance from the customer site.
Absolutely! The HPE Pointnext Tech Care Essential - Extended Service provides access to a comprehensive knowledge base for troubleshooting and support.
With remote diagnosis, HPE technicians can identify and resolve issues remotely. Visual remote guidance allows technicians to guide you visually through troubleshooting steps, ensuring efficient problem resolution.
Yes, the service includes support for new releases and updates, ensuring your HPE 799581R-B21 stays up to date with the latest features and enhancements.
Absolutely! The HPE Pointnext Tech Care Essential - Extended Service covers maintenance and repairs for your HPE 799581R-B21, ensuring its optimal performance and longevity.
Yes, the service provides phone and web support, allowing you to reach out to HPE experts for assistance and guidance.
The main benefit of this service is the peace of mind it offers, knowing that your HPE 799581R-B21 is backed by comprehensive support, maintenance, and troubleshooting resources.
In case of hardware failures, the service includes parts replacement, ensuring minimal downtime and quick resolution of issues.
Yes, the HPE Pointnext Tech Care Essential - Extended Service provides 24x7 support, ensuring assistance is available whenever you need it.
Yes, the HPE Pointnext Tech Care Essential - Extended Service is designed to support businesses of all sizes, providing comprehensive support and maintenance for the HPE 799581R-B21.
Absolutely! The service includes web support, allowing you to access self-help resources, documentation, and troubleshooting guides.
