
UQ878E
Authorized Partner
Authentic Products: As an authorized partner, we only sell genuine products directly from the manufacturer, ensuring you receive the exact quality and specifications promised.
Full Manufacturer Warranty: Your purchase is protected by the complete manufacturer's warranty, giving you peace of mind and full support for any issues.
Expert Support: Our trained team has direct access to manufacturer resources and can provide expert guidance on product selection, setup, and troubleshooting.
Latest Models & Updates: We receive the newest products and firmware updates directly from the manufacturer, ensuring you get the most current technology.
Competitive Pricing: As an authorized partner, we offer competitive pricing while maintaining the high standards of service and support you deserve.
Secure Purchase: Shop with confidence knowing your transaction is secure and your personal information is protected according to industry standards.
Fast & Reliable Shipping: We maintain stock of popular items and have priority access to manufacturer inventory for quick order fulfillment.
When you buy from Network Hardwares as an authorized partner, you're not just getting a product – you're getting a complete solution backed by both us and the manufacturer.
HP UQ878E Care Pack HArdware Support with Defective Media Retention, 2y Nbd Onsite/DMR NB Only SVC
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hrs--
mins
Pairs well with
In stock! Ships within 1-2 business days.
30 days Free Return
Complimentary shipping & returns
1-Year Warranty
Key Features
- Remote Problem Diagnosis and Support: HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
- Next Business Day On-site Response: An authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window.
- Coverage Window Options: Service is available 8:00 am 5:00 pm, Monday through Friday, excluding holidays.
- Escalation Management: Established escalation procedures enlist specialized expertise from HP and selected third-parties.
- Optional Defective Media Retention Service: Protect sensitive data by keeping your defective disk, without paying for the replacement.

HP UQ878E Care Pack HArdwar...
HP
UQ878E
Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware, as well as selected multi vendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
We ship orders 24-48 hours after they have been placed. It might take up to an additional 48 hours to ship international orders.
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Refund Policy
Standard Return Policy:
We offer a hassle-free 30-day returns policy for domestic (US)
orders, excluding non-refundable items. Refund or Replacement within 30
days of the delivery date. All products that fall under the Standard
Return Policy qualify for our 30-Day Hassle-Free Returns.Replacement Only Return Policy:
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy:
Covered by the manufacturer's warranty. Please refer to the terms and
conditions for the manufacturer's warranty or contact the manufacturer.
Product details
General Information
Manufacturer
HP Inc.
Manufacturer Part Number
UQ878E
Brand Name
HP
Service Name
Care Pack HArdware Support with Defective Media Retention
Product Type
Service
Service Information
Service Main Type
Technical
Service Sub Type
Electronic and Physical
Service Characteristic
Parts & Labor
Service Description
9x5xNext Business Day
Service Details
Remote Problem Diagnosis and Support:
- HP Services uses electronic remote support tools to isolate your problem and facilitate resolution
Next Business Day On-site Response:
- For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
- HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
- Your coverage includes all required parts and materials
Coverage Window Options:
- Standard business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays
Escalation Management:
- Established escalation procedures enlist specialized expertise from HP and selected third-parties
Optional Defective Media Retention Service:
- A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP
- This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement
Provided Support
Remote Diagnosis
Defective Media Retention
Service Availability
9 x 5
Service Response Time
Next Business Day
Service Location
On-site
Service Duration
2 Year
Product Supported
HP Notebook