HP UM969E Care Pack Pick-Up & Return Service with Accidental Damage Protection

HP UM969E Care Pack Pick-Up & Return Service with Accidental Damage Protection

HP UM969E Care Pack Pick-Up & Return Service with Accidental Damage Protection

HP UM969E

$133.49
Authorized Partner
FREE Returns
Availability: In stock.

Product Key Features

  • Remote problem diagnosis and support by HP Services professionals
  • Repair center services for hardware issues that cannot be resolved remotely
  • Pick-up and return service by an HP-authorized courier
  • Return shipment of repaired or replaced equipment to your location
  • Standard business hours coverage from Monday to Friday
  • Accidental Damage Protection against liquid spills, drops, falls, and more
  • Coverage for HP Pavilion Notebooks
  • 1-year service duration
  • Service available at an HP-designated service depot
  • Parts and labor included in the service
$133.49
FREE Returns
FREE Delivery
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  • Description
  • Tech Specs
  • Refund Policy

HP

UM969E

This value-priced HP Care Pack solution provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair centre; and return of the operational unit to you. In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop device

FAQ
The HP 1 Year Accidental Damage Protection covers incidents like liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. It provides repair or replacement services at an HP-designated location.
With the pick-up and return service, an HP-authorized courier will pick up your failed equipment at your site and deliver it to the HP-designated repair facility. Once the equipment is repaired or replaced, it will be returned to your location by an HP-authorized courier.
The service is available from 8.00am to 5.00pm, Monday to Friday, excluding holidays.
Yes, you can request accelerated delivery for the return shipment. However, please note that there may be an additional cost for the accelerated delivery service.
Yes, the service includes remote problem diagnosis and support. HP Services professionals will work with you to isolate hardware problems and assist with product installation, configuration, setup, and problem resolution.

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