HP


UK723E


This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support, pick-up of your failed HP branded hardware unit, repair or replacement at an HP-designated repair center, and return of the operational unit to you.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

UK723E

Brand Name

HP

Service Name

UK723E ADP Pickup and Return Notebook Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Description

9x5

Service Details

<b>Remote problem diagnosis and support:</b><p>HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.</p><b>Repair center services:</b><p>For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.</p><b>Pick-up by HP:</b><p>An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.</p><b>Return shipment:</b><p>An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes between 3 and 7 days. You may request accelerated delivery for the actual additional cost of the shipment.</p><b>Standard business hours coverage:</b><p>Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.</p><b>Accidental Damage Protection:</b><p>HP Accidental Damage Protection helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products.</p>

Provided Support

Configuration
Phone Support
Pick-up & Return

Service Availability

9 x 5

Service Response Time

7 Business Day

Service Location

On-site

Service Duration

4 Year

Product Supported

  • HP 2133 Mini-Note PC
  • HP 530 Notebook PC
  • HP 550 Notebook PC
  • HP Compaq 2230s Notebook PC
  • HP Compaq 6715s Notebook PC
  • HP Compaq 6720s Notebook PC
  • HP Compaq 6720t Mobile Thin Client
  • HP Compaq 6730s Notebook PC
  • HP Compaq 6735s Notebook PC
  • HP Compaq 6820s Notebook PC
  • HP Compaq 6830s Notebook PC
  • HP Mini 2140 Notebook PC

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