HP


UB0G5E


The HP 5-year Travel Nbd/ADP G2/DMR NB Only SVC is the ultimate service package for your HP laptop. With this extended service plan, you can enjoy peace of mind knowing that your laptop is protected against accidental damage and defects. Whether you're a frequent traveler or a busy professional, this service offers on-site repair and phone support to ensure that your laptop is always up and running. The included defective media retention feature ensures that your valuable data is safe and secure. Compatible with a wide range of HP laptop models, this service provides next business day response time for parts and labor, minimizing downtime and maximizing productivity. Trust HP to keep your laptop protected and performing at its best with the 5-year Travel Nbd/ADP G2/DMR NB Only SVC.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

UB0G5E

Brand Name

HP

Service Name

Care Pack Hardware Support for Travelers with Defective Media Retention and Accidental Damage Protection - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical
Electronic

Service Characteristic

Parts & Labor

Service Description

24x7xNext Business Day

Provided Support

Accidental Damage Protection
Parts Replacement
Repair
Phone Support
Defective Media Retention

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

5 Year

Product Supported

HP Elite x2 1012 G1, 1012 G2, 1013 G3, EliteBook 1030 G1, 1040 G3, 1040 G4, 1050 G1, 830 G5, 840 G3, 840 G5, EliteBook Folio 1020 G1, 1040 G1, 1040 G2, G1, EliteBook x360 1012 G2, 1020 G2, 1030 G2, 1030 G3, ZBook 14u G4 Mobile Workstation, 14u G5 Mobile Workstation, 15 G3 Mobile Workstation, 15 G4 Mobile Workstation, 15 G5 Mobile Workstation, 15 Mobile Workstation, 15u G3 Mobile Workstation, 15u G4 Mobile Workstation, 15u G5 Mobile Workstation, 17 G3 Mobile Workstation, 17 G4 Mobile Workstation, 17 G5 Mobile Workstation, Studio G3 Mobile Workstation, Studio G4 Mobile Workstation, Studio G5 Mobile Workstation, Studio x360 G5 Mobile Workstation, ZBook x2 G4 Detachable Workstation

FAQs

What does the HP 5-Year Travel Care Pack include?
The HP 5-Year Travel Care Pack includes on-site repair, phone support, parts replacement, accidental damage protection, and defective media retention. It provides comprehensive coverage for select HP Elite and ZBook models.
Which HP products are supported by this service?
This service supports a wide range of HP products, including the HP Elite x2, EliteBook, and ZBook series. Please refer to the product description for the complete list of supported models.
What is defective media retention?
Defective media retention ensures that any defective storage media, such as hard drives or SSDs, will be retained by HP during the repair process. This helps protect your data and ensures proper disposal of faulty media.
How long does it take to receive support under this service?
The HP 5-Year Travel Care Pack offers next business day response time for parts and labor. This means that you can expect prompt assistance and quick resolution of any issues you may encounter while traveling.
Is accidental damage covered by this service?
Yes, accidental damage protection is included in the HP 5-Year Travel Care Pack. This means that if your covered device suffers accidental damage, such as drops or spills, HP will provide repair or replacement services.

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