HP


U9WU6E


Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.

Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Accidental Damage Protection
Defective Media Retention

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U9WU6E

Brand Name

HP

Service Name

Care Pack

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic
Physical

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Parts Replacement
Defective Media Retention
Remote Diagnosis
Online Support Tools Access
Remote Technical Support
Accidental Damage Protection
Escalation Support
Repair
Phone Support

Service Response Time

Next Business Day - Onsite repair

Service Location

On-site

Service Duration

4 Year

Product Supported

HP Workstations:

  • z4xx Series
  • z2xx/z2 Mini/EliteDesk 8xx Series
  • z1xx Series

FAQs

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