HP


U9PT8PE


When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it ?"" so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U9PT8PE

Brand Name

HP

Service Name

Care Pack Subscription with Defective Media Retention - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Labor

Service Description

9x5xNext Business Day

Provided Support

Repair
Defective Media Retention
Remote Diagnosis
Phone Support

Service Response Time

Next Business Day - Repair

Service Location

On-site

Service Duration

1 Year

Product Supported

HP LaserJet M527

FAQs

What does the HP Care Pack Subscription with Defective Media Retention include?
The HP Care Pack Subscription with Defective Media Retention provides on-site repair, remote diagnosis, phone support, and next business day response time for your HP LaserJet M527 MFP. It also includes the added benefit of defective media retention.
How long does the service last?
This service subscription is valid for 1 year, ensuring that your HP LaserJet M527 MFP is covered for any issues that may arise during that time.
What is defective media retention?
Defective media retention means that in the event of a media failure, you can keep your defective media while HP replaces it. This ensures the security of your data and allows for easy recovery.
What is the response time for repairs?
The HP Care Pack Subscription with Defective Media Retention offers next business day response time for repairs. This means that if an issue arises, a technician will be on-site to address it within the next business day.
Can I get support over the phone?
Yes, phone support is included in the HP Care Pack Subscription with Defective Media Retention. You can reach out to HP's support team for assistance with any questions or issues you may have regarding your HP LaserJet M527 MFP.

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