HP


U9MZ2E


The HP Care Pack 5-Year Service (U9MZ2E) is the ultimate protection plan for your HP LaserJet Enterprise M609dn printer. With this service, you can ensure that your printer is always up and running, minimizing downtime and maximizing productivity. Our Care Pack includes a wide range of support options, including parts replacement, repair services, remote technical support, and defective media retention. Whether you need a replacement part, assistance with troubleshooting, or help with a defective media issue, our team of experts is here to provide you with the support you need. With on-site service, you don't have to worry about shipping your printer or waiting for repairs. Our technicians will come directly to your location to resolve any electronic or physical issues, saving you time and effort. We understand the importance of quick response times, which is why our service guarantees next business day response for both parts and labor. You can have peace of mind knowing that any issues will be addressed promptly, minimizing disruptions to your workflow. Investing in our Care Pack service ensures that your HP LaserJet Enterprise M609dn printer receives comprehensive maintenance coverage for the next 5 years. You can rely on our expertise and commitment to keeping your printer in optimal condition. Don't let unexpected printer issues slow you down. Choose the HP Care Pack 5-Year Service (U9MZ2E) and experience worry-free printing with reliable support and maintenance.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U9MZ2E

Brand Name

HP

Service Name

Care Pack

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Provided Support

Parts Replacement
Repair
Remote Technical Support
Defective Media Retention

Service Response Time

Next Business Day - Parts and labor

Service Location

On-site

Service Duration

5 Year

Product Supported

HP LaserJet Enterprise M609dn

FAQs

What does the HP Care Pack - 5 Year Service include?
The HP Care Pack - 5 Year Service provides comprehensive coverage for your HP LaserJet Enterprise M609dn printer, including parts replacement, repair, remote technical support, and defective media retention.
How long does it take to receive support under this service?
With a next business day response time for parts and labor, you can expect prompt assistance to keep your printer up and running smoothly.
Is the HP Care Pack - 5 Year Service suitable for my HP LaserJet Enterprise M609dn printer?
Yes, this service is specifically designed for the HP LaserJet Enterprise M609dn printer, ensuring comprehensive support and maintenance for your device.
Can I rely on remote technical support for troubleshooting issues?
Absolutely! The HP Care Pack - 5 Year Service includes remote technical support, allowing you to receive assistance and resolve issues without the need for an on-site visit.
What is defective media retention?
Defective media retention ensures that any faulty media, such as hard drives or memory modules, will be retained by HP during the service process, providing an added layer of security for your data.

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