HP


U53CVE


When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Solution Support with Defective Media Retention. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U53CVE

Brand Name

HP

Service Name

Care Pack Solution Support with Defective Media Retention

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Hardware Support
Parts Replacement
Repair
Phone Support
Defective Media Retention
Remote Diagnosis
Accidental Damage Protection

Service Response Time

Next Business Day - Repair

Service Location

On-site

Service Duration

4 Year

Product Supported

HP PCs

FAQs

What does the HP Care Pack Solution Support with Defective Media Retention cover?
The HP Care Pack Solution Support with Defective Media Retention covers comprehensive hardware support, parts replacement, repair, phone support, and remote diagnosis for your HP PCs.
How long is the warranty duration?
This warranty provides coverage for 4 years, giving you long-term protection for your HP PCs.
What is the service response time?
The service response time is next business day, ensuring prompt repair and support for your HP PCs.
Is on-site maintenance included?
Yes, this warranty includes on-site maintenance, so you don't have to worry about shipping your HP PCs for repairs.
Does the warranty cover accidental damage?
Yes, the HP Care Pack Solution Support with Defective Media Retention includes accidental damage protection, providing additional coverage for unexpected incidents.

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