HP


U52ZBE


When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Solution Support with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work. ADP and DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U52ZBE

Brand Name

HP

Service Name

Care Pack Solution Support with Accidental Damage Protection and Defective Media Retention

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Accidental Damage Protection
Parts Replacement
Repair
Phone Support
Defective Media Retention
Remote Diagnosis
Hardware Support

Service Response Time

Next Business Day - Repair

Service Location

On-site

Service Duration

5 Year

Product Supported

HP PCs

FAQs

What does the HP Care Pack Solution Support cover?
The HP Care Pack Solution Support provides comprehensive coverage for your HP PC, including accidental damage protection, parts replacement, repair, phone support, defective media retention, remote diagnosis, and hardware support.
How long does the warranty last?
The warranty lasts for 5 years, giving you long-term protection and peace of mind for your HP PC.
What is the response time for repairs?
The HP Care Pack Solution Support offers next business day repair, ensuring that your device will be back up and running quickly.
Is on-site service included?
Yes, the HP Care Pack Solution Support includes on-site service, so you don't have to worry about shipping your device for repairs.
Can I get support for my HP PC even after the manufacturer's warranty expires?
Absolutely! The HP Care Pack Solution Support extends the warranty coverage for your HP PC, providing continued support and protection beyond the manufacturer's warranty period.

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