HP Care Pack Active Care Solution Support with Accidental Damage Protection - 5 Year - Warranty (U48SRE)

HP

HP Care Pack Active Care Solution Support with Accidental Damage Protection - 5 Year - Warranty (U48SRE)
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HP Care Pack Active Care Solution Support with Accidental Damage Protection - 5 Year - Warranty (U48SRE)
HP Care Pack Active Care Solution Support with Accidental...

HP Care Pack Active Care Solution Support with Accidental Damage Protection - 5 Year - Warranty (U48SRE)

HP

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HP U48SRE

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. ADP will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
FAQ
The HP Care Pack Active Care Solution Support provides comprehensive coverage for your HP PC, including accidental damage protection, parts replacement, phone support, remote diagnosis, and on-site hardware support.
The HP Care Pack Active Care Solution Support offers a 5-year warranty, ensuring long-term protection for your HP PC.
The service offers next business day response time, ensuring prompt assistance and parts replacement for your HP PC.
Yes, the HP Care Pack Active Care Solution Support is designed to support and protect all HP PCs.
Absolutely! The HP Care Pack Active Care Solution Support includes phone support, allowing you to easily reach out for technical assistance whenever needed.
The service is provided on-site, ensuring convenience and minimizing downtime for your HP PC.
No, the HP Care Pack Active Care Solution Support is non-transferable and is valid only for the original purchaser of the HP PC.
Unfortunately, the warranty cannot be extended beyond the initial 5-year period.
The warranty primarily covers hardware-related issues, but phone support and remote diagnosis can assist with certain software-related concerns.
Yes, the HP Care Pack Active Care Solution Support can be purchased separately to provide additional protection for your existing HP PC.
The main benefits of the HP Care Pack Active Care Solution Support include comprehensive coverage, accidental damage protection, prompt response time, on-site service, and peace of mind knowing your HP PC is protected.
To initiate a warranty claim, you can contact HP's customer support or visit their website for further instructions.
No, the warranty is tied to the specific HP PC it was purchased for and cannot be transferred to a different device.
Remote diagnosis can assist with diagnosing certain hardware and software issues remotely, but some complex issues may require on-site support.
The HP Care Pack Active Care Solution Support provides a comprehensive 5-year warranty, and currently, there is no option for further extension beyond this period.

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