HP


U22XJE


HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U22XJE

Brand Name

HP

Service Name

Care Pack Active Care Hardware Support with Defective Media Retention/Travel

Product Type

Warranty

Service Information
Service Main Type

Technical

Service Description

9x5xNext Business Day

Provided Support

Phone Support
Defective Media Retention
Hardware Support

Service Response Time

Next Business Day - Phone Support

Service Location

On-site

Service Duration

4 Year

Product Supported

HP Notebook EB 7xx/8xx 3/3/x

FAQs

What does the HP Care Pack Active Care Hardware Support cover?
The HP Care Pack Active Care Hardware Support covers phone support, on-site hardware support, and defective media retention for your HP Notebook EB 7xx/8xx 3/3/x.
How long does the warranty last?
This warranty provides coverage for 4 years, giving you extended protection for your device.
What is the response time for support?
The HP Care Pack Active Care Hardware Support offers next business day response time, ensuring that your device will be attended to promptly.
What is defective media retention?
Defective media retention allows you to keep any defective media, such as hard drives, during the service process, ensuring the security of your data.
Is this warranty suitable for non-technical users?
Absolutely! The HP Care Pack Active Care Hardware Support is designed to provide comprehensive coverage and support for your device, regardless of your technical expertise.

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