HP


U1W24E


HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U1W24E

Brand Name

HP

Service Name

Care Pack Hardware Support - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Repair
Remote Diagnosis
Hardware Support
Remote Troubleshooting
Parts Replacement
Phone Support

Service Response Time

Next Business Day

Service Location

On-site

Service Duration

4 Year

Product Supported

<p>HP Designjet T520 24-in ePrinter</p>

FAQs

What does the HP 4-Year Next Business Day On-site Hardware Support include?
The HP 4-Year Next Business Day On-site Hardware Support provides comprehensive coverage for your HP Designjet T520-24in ePrinter. It includes repair service, remote troubleshooting, parts replacement, and phone support to ensure your printer stays in optimal condition.
How quickly can I expect a response with this service?
With the HP 4-Year Next Business Day On-site Hardware Support, you can expect a next business day response. This means that if you encounter any issues with your printer, HP will have a technician on-site to assist you within one business day.
Is this service available for other HP printers?
No, this specific service package is designed for the HP Designjet T520-24in ePrinter. However, HP offers a range of service options for different printer models. Please check with HP or refer to the product documentation for the appropriate service package for your printer.
Can I extend the service duration beyond 4 years?
Yes, HP offers various service plans with different durations. If you require extended coverage beyond 4 years, you can explore other service options available from HP. It's recommended to contact HP directly or visit their website for more information on extended service plans.
Is this service available internationally?
The HP 4-Year Next Business Day On-site Hardware Support is available in select regions. It's best to check with HP or consult the product documentation to confirm if this service is available in your specific location.

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