HP


U02C4E


Overview

Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.

Benefits

Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.

Features

Remote problem diagnosis and telephone support
Prepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U02C4E

Brand Name

HP

Service Name

Care Pack Pack Pick-Up and Return Hardware Support - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5x7 Business Day

Provided Support

Parts Replacement
Repair
Phone Support
Remote Diagnosis

Service Response Time

7 Business Day - Depot Repair

Service Location

Service Depot

Service Duration

4 Year

Product Supported

<p>HP ZBook Mobile WKS G7+ 3/3/0 Warranty</p>

FAQs

What does the HP Care Pack Pack Pick-Up and Return Hardware Support include?
The HP Care Pack Pack Pick-Up and Return Hardware Support includes parts replacement, repair, phone support, and remote diagnosis for a period of 4 years.
Where does the service take place?
The service is provided at a service depot, ensuring professional and efficient handling of your HP ZBook Mobile WKS G7+.
What is the response time for depot repair?
The response time for depot repair is 7 business days, allowing for timely resolution of any hardware issues.
Is the HP Care Pack Pack Pick-Up and Return Hardware Support compatible with the HP ZBook Mobile WKS G7+?
Yes, this extended warranty is specifically designed to support and protect the HP ZBook Mobile WKS G7+.
What are the main benefits of the HP Care Pack Pack Pick-Up and Return Hardware Support?
The main benefits include comprehensive coverage, peace of mind, professional service, and timely resolution of hardware issues.

Didn’t find your answer?

Don't hestitate to contact us