HP Engage Go Mobile POS terminal displaying restaurant ordering interface with menu categories and order summary on 12.3-inch touchscreen

Intuitive Touch Interface Transforms Customer Ordering Experience

The HP Engage Go Mobile's 12.3-inch Full HD touchscreen delivers crystal-clear menu navigation and seamless order processing that customers love. With its edge-to-edge display and responsive touch technology, staff can guide customers through complex menu selections while maintaining eye contact and building rapport. The bright LED display ensures perfect visibility in any lighting condition, from dimly lit restaurants to bright retail environments. This isn't just another tablet—it's a purpose-built POS terminal that handles the demanding pace of hospitality operations. The Intel Core i5 processor with 4.20 GHz speed ensures instant response times, while the 8GB DDR3 RAM keeps multiple applications running smoothly. Whether processing split bills, managing inventory lookups, or handling complex customizations, the system maintains peak performance throughout busy service periods.

Technical Specifications

  • 12.3-inch Full HD LED touchscreen with edge-to-edge display technology
  • Intel Core i5 quad-core processor running at 4.20 GHz for instant response
  • 8GB DDR3 SDRAM supporting multiple concurrent POS applications
  • 256GB M.2 SSD storage for fast boot times and data access

Applications

  • Restaurant table-side ordering with real-time menu updates and customizations
  • Retail customer self-service kiosks for product browsing and checkout
  • Hotel front desk check-in/out with integrated guest services access
  • Event registration and badge printing at conferences and trade shows
Rear view of HP Engage Go Mobile showing magnetic docking connector with LED indicators and HP branding

Smart Dock Integration Enables Fixed-Location Flexibility

The HP Engage Go Mobile's magnetic docking system transforms your mobile POS into a stationary powerhouse when needed. The circular docking interface with LED indicators provides secure connection and continuous charging, ensuring your device is always ready for the next customer interaction. This dual-mode capability means you can deploy the same device for both mobile service and fixed checkout stations. Behind the sleek design lies enterprise-grade security and connectivity. The dock connects seamlessly to the optional HP Engage One I/O Connectivity Base, instantly providing access to serial ports, powered USB connections, cash drawer controls, and LAN connectivity. This modular approach eliminates the need for separate fixed and mobile POS systems, reducing training complexity and maintenance overhead while maximizing your technology investment.

Technical Specifications

  • Magnetic docking system with LED status indicators for secure connection
  • USB-C connectivity supporting power, data, and video output simultaneously
  • Compatible with HP Engage One I/O Connectivity Base for expanded ports
  • Wireless LAN and Bluetooth connectivity for untethered operation

Applications

  • Quick-service restaurants switching between counter and table service modes
  • Retail stores using shared devices for both mobile assistance and checkout
  • Hotels deploying tablets for concierge service and front desk operations
  • Healthcare facilities managing patient check-in and bedside service
Side profile view of HP Engage Go Mobile POS terminal showing sleek angled design and touchscreen interface

Ergonomic Design Maximizes Staff Productivity and Comfort

The HP Engage Go Mobile's angled profile and lightweight 2.42-pound design reduce strain during extended use, making it ideal for staff who spend hours interacting with customers. The carefully engineered form factor balances screen visibility with comfortable handling, whether held in portrait or landscape orientation. The robust construction meets MIL-STD 810G testing standards, ensuring reliable operation even in demanding retail and hospitality environments. This thoughtful design extends to real-world durability requirements. When paired with the optional retail case, the device can withstand drops up to 4 feet—perfect for busy restaurant floors or crowded retail spaces. The hardened design philosophy means fewer device failures, reduced replacement costs, and consistent service delivery. With HP's three-year worldwide limited warranty and optional Care services, businesses can deploy with confidence knowing their investment is protected throughout the device lifecycle.

Technical Specifications

  • Lightweight 2.42-pound design optimized for extended handheld use
  • MIL-STD 810G tested construction for demanding commercial environments
  • Drop resistance up to 4 feet when used with optional retail case
  • Three-year worldwide limited warranty with optional extended Care services

Applications

  • Fine dining servers taking orders tableside without fatigue
  • Retail associates conducting inventory counts and customer assistance
  • Trade show staff managing registration and lead capture all day
  • Healthcare workers accessing patient information during rounds

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

5R344UT#ABA

Brand Name

HP

Product Line

Engage Go Mobile

Product Name

Engage Go Mobile POS Terminal

Product Type

POS Terminal

Processor & Chipset
Processor Manufacturer

Intel

Processor Type

Core i5

Processor Core

Quad-core (4 Core)

Processor Speed

4.20 GHz

Memory
Standard Memory

8 GB

Memory Technology

DDR3 SDRAM

Storage
Hard Drive Capacity

256 GB

Display & Graphics
Screen Size

12.3

Display Screen Type

LED

Touchscreen

Yes

Graphics Controller Manufacturer

Intel

Graphics Controller Model

HD Graphics 615

Network & Communication
Wireless LAN

Yes

Ethernet Technology

Ethernet

Interfaces/Ports
USB

Yes

Powered USB

Yes

Network (RJ-45)

Yes

Cash Drawer Port

Yes

Serial Port

Yes

Physical Characteristics
Weight (Approximate)

2.42 lb

Miscellaneous
Energy Star

Yes

Warranty
Limited Warranty

3 Year

Included in the Box

  • icon_list|pos terminal|POS Terminal Main unit icon

    POS Terminal

  • icon_list|power adapter|LP4 Power adapter icon

    Power Adapter

  • icon_list|quick start guide|Quick Start Guide Documentation icon

    Quick Start Guide

FAQs

What are the key specifications of the HP Engage Go Mobile POS Terminal?
The HP Engage Go Mobile POS Terminal features a 12.3-inch Full HD touchscreen display, Intel Core i5 quad-core processor running at 4.20 GHz, 8GB DDR3 SDRAM, and 256GB SSD storage. It includes Intel HD Graphics 615, wireless LAN with Bluetooth, Ethernet connectivity, and weighs approximately 2.42 pounds. The device comes with a comprehensive 3-year worldwide limited warranty and is Energy Star certified for efficient power consumption.
How durable is the HP Engage Go Mobile for retail environments?
The HP Engage Go Mobile is built with exceptional durability for demanding retail and hospitality environments. It passes HP's Total Test Process and MIL-STD 810G testing standards, ensuring reliable performance under harsh conditions. When used with the optional retail case, it can withstand drops up to 4 feet. The hardened design features a resilient construction that maintains peak performance even in high-traffic retail settings, making it ideal for mobile point-of-sale operations.
What security features does the HP Engage Go Mobile offer?
The HP Engage Go Mobile provides comprehensive security through multiple layers of protection. It includes HP Sure Start Gen4 with hardware-enforced self-healing BIOS protection, HP BIOSphere Gen4 to prevent data breaches and minimize downtime, and Device Guard with Credential Guard for application and system access control. Optional security features include an integrated fingerprint reader for two-factor authentication, NFC reader capabilities, and HP Smart Dock tablet-locking to help deter theft when docked.
Can the HP Engage Go Mobile be used for both mobile and stationary operations?
Yes, the HP Engage Go Mobile offers exceptional versatility for both mobile and stationary use. For mobile operations, it can be equipped with an optional retail case featuring integrated hand and shoulder straps, magnetic stripe reader, and barcode scanner. For stationary use, it can be placed in an optional dock and connected to the HP Engage One I/O Connectivity Base, providing access to Serial, powered USB, USB, Cash Drawer, LAN, and Video Out connections through USB-C, making it perfect for fixed checkout locations.
What operating system options are available for the HP Engage Go Mobile?
The HP Engage Go Mobile offers flexibility with your choice of Windows 10 Pro or Windows IoT operating systems. Both options include advanced security features like Device Guard and Credential Guard for enhanced protection. This allows businesses to stick with familiar Windows environments while benefiting from enterprise-grade security and management capabilities specifically designed for retail and hospitality applications.

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