The FortiCare Enterprise Protection Bundle provides comprehensive support for your Fortinet FG-3400E-DC, including 24x7 email and phone support, web knowledge base access, new releases updates, and parts replacement.
The service duration is 1 year, ensuring continuous protection and support for your Fortinet FG-3400E-DC.
The service is provided at a service depot, ensuring efficient handling of any support or parts replacement needs for your Fortinet FG-3400E-DC.
No, this service is specifically designed for the Fortinet FG-3400E-DC and its related bundles.
The FortiCare Enterprise Protection Bundle includes email and phone support, as well as access to a web knowledge base for troubleshooting and finding solutions to any issues you may encounter with your Fortinet FG-3400E-DC.
New releases updates are provided regularly to ensure that your Fortinet FG-3400E-DC is equipped with the latest features and security enhancements.
The service characteristic of this bundle is parts replacement, ensuring that any faulty or damaged parts of your Fortinet FG-3400E-DC can be replaced promptly to minimize downtime.
Yes, you can extend the service by renewing the FortiCare Enterprise Protection Bundle for additional periods of time to continue receiving comprehensive protection and support for your Fortinet FG-3400E-DC.
Yes, the FortiCare Enterprise Protection Bundle is suitable for both new devices and existing devices that require ongoing protection and support.
The service provides comprehensive protection and support, ensuring that your Fortinet FG-3400E-DC is always up-to-date, secure, and functioning optimally, minimizing any potential disruptions to your network.
Yes, the web knowledge base is accessible 24x7, allowing you to find answers to common questions, troubleshoot issues, and learn more about the features and capabilities of your Fortinet FG-3400E-DC.
The support team aims to provide timely responses to your inquiries and issues, typically within a few hours during regular business hours.
If you require parts replacement, simply contact the support team and they will guide you through the process of obtaining the necessary replacement parts for your Fortinet FG-3400E-DC.
