ExtremeWorks Maintenance Services Means No Boundaries for Problem-Solving
Expert knowledge at your fingertips
Gain the permanent networking expertise you need when things go wrong and take advantage of an engineering knowledge pool with extensive industry tenure.
Unburden your staff
Relieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and existing skill set.
Support when you need it
Count on an expert support team. No matter who you talk with, they're wearing an Extreme Networks badge.
Whiteglove service
Rely on consistent first person resolution. If you call ExtremeWorks with a problem, we won't transfer you from tier-to-tier. Your dedicated engineer will close your case.
FAQ
The Extreme Networks EWP Premier service offers a 4-hour replacement response time, ensuring minimal downtime and quick resolution.
This service is specifically designed for the Extreme Networks AH-AP-650-AX-CAN, providing comprehensive support and replacement options.
The Extreme Networks EWP Premier service covers a duration of 1 year, offering peace of mind and ongoing support for your network infrastructure.
This service offers replacement support, ensuring that any issues with the supported product are promptly addressed and resolved.
Yes, it is possible to extend the service beyond the initial 1-year duration. Please contact our support team for further details and options.
Yes, the Extreme Networks EWP Premier service is designed to cater to the needs of businesses of all sizes, providing reliable support and replacement options for network equipment.
By offering a 4-hour replacement response time, this service minimizes downtime and ensures that your network remains operational, enhancing overall network reliability.
No, this service is specifically tailored for the Extreme Networks AH-AP-650-AX-CAN. For support and replacement options for other devices, please explore our range of services.
While technical expertise can be beneficial, our support team is available to guide you through the process and provide assistance with any issues related to the supported product.
Yes, the Extreme Networks EWP Premier service can be purchased separately from the product. It offers ongoing support and replacement options for the supported product.
By minimizing downtime and providing quick replacement options, this service ensures that your network remains operational, maximizing productivity and minimizing disruptions.
No, this service is specifically designed for the Extreme Networks AH-AP-650-AX-CAN. For support and replacement options for products from other manufacturers, please explore their respective service offerings.
Yes, the Extreme Networks EWP Premier service is available internationally. Please contact our support team for further details and availability in your region.
No, this service is non-transferable and is tied to the original purchaser or organization. It cannot be transferred to another user or organization.
In the rare event that the supported product cannot be repaired or replaced, our support team will work closely with you to explore alternative solutions and options.
