Extreme Networks EW RESPONSEPLS 4HR AHR 7520-48Y-8C-AC-F 1 YEAR (97507-7520-48Y-8C-AC-F)

Extreme Networks

Extreme Networks EW RESPONSEPLS 4HR AHR 7520-48Y-8C-AC-F 1 YEAR (97507-7520-48Y-8C-AC-F)
Authorized Reseller

Extreme Networks EW RESPONSEPLS 4HR AHR 7520-48Y-8C-AC-F 1 YEAR (97507-7520-48Y-8C-AC-F)

Extreme Networks

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Extreme Networks 97507-7520-48Y-8C-AC-F

ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)

Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The Extreme Networks EW RESPONSEPLS 4HR AHR Managed Services include email and phone support, parts replacement, remote monitoring, and new releases updates for your network.
The service duration for Extreme Networks EW RESPONSEPLS 4HR AHR Managed Services is 1 year.
The service location for Extreme Networks EW RESPONSEPLS 4HR AHR Managed Services is the service depot.
The service response time for Extreme Networks EW RESPONSEPLS 4HR AHR Managed Services is 4 hours, ensuring quick resolution and minimal downtime for your network.
Absolutely! Extreme Networks EW RESPONSEPLS 4HR AHR Managed Services provides advanced parts replacement, ensuring that any faulty hardware is promptly replaced to maintain the smooth operation of your network.

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