Extreme Networks 97504-8820-80C-AC-R ExtremeWorks Managed Services ResponsePLUS - AHR (Advanced Hardware Replacement) - 1 Year

Extreme Networks 97504-8820-80C-AC-R ExtremeWorks Managed Services ResponsePLUS - AHR (Advanced Hardware Replacement) - 1 Year

Extreme Networks 97504-8820-80C-AC-R ExtremeWorks Managed Services ResponsePLUS - AHR (Advanced Hardware Replacement) - 1 Year

Extreme Networks 97504-8820-80C-AC-R

$15,807.85 $18,332.49 Save $2,524.64
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Product Key Features

  • Extreme Networks 1YR EW RESPONSE PLS NBD AHR 8820-80C-AC-R (97504-8820-80C-AC-R) is a service provided by Extreme Networks, Inc.
  • It offers advanced hardware replacement and extended service for the Extreme Networks 8820-80C-AC-R product.
  • The service duration is 1 year, ensuring long-term support and peace of mind.
  • Next Business Day response time guarantees prompt assistance and parts replacement.
  • Email support, phone support, and remote monitoring are included for convenient and efficient troubleshooting.
  • New releases update ensures that the product stays up-to-date with the latest features and enhancements.
  • Service location is at the service depot, providing a centralized and professional environment for repairs.
  • Parts replacement is a key characteristic of the service, ensuring that any faulty components are quickly replaced.
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Extreme Networks

97504-8820-80C-AC-R

ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)

Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The service includes next business day parts replacement, email and phone support, remote monitoring, and new releases updates for your Extreme Networks 8820-80C-AC-R device.
With the next business day response time, you can expect to receive parts replacements promptly to minimize downtime.
Yes, the service provides email and phone support to address any issues or concerns you may have with your Extreme Networks 8820-80C-AC-R device.
Remote monitoring allows our team to proactively monitor your device's performance and identify any potential issues before they impact your network.
Yes, as part of the service, you will receive updates for new releases to ensure your Extreme Networks 8820-80C-AC-R device is always up to date with the latest features and enhancements.
Yes, the ExtremeWorks Managed Services ResponsePLUS - AHR is specifically designed for the Extreme Networks 8820-80C-AC-R device to provide advanced hardware replacement and comprehensive support.

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