Extreme Networks EW MonitorPLS 4HR AHR 5320-24T-8XE (97407-5320-24T-8XE)

Extreme Networks

Extreme Networks EW MonitorPLS 4HR AHR 5320-24T-8XE (97407-5320-24T-8XE)
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Extreme Networks EW MonitorPLS 4HR AHR 5320-24T-8XE (97407-5320-24T-8XE)

Extreme Networks

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  • Refund Policy

Extreme Networks 97407-5320-24T-8XE

ExtremeWorks Managed Services MonitoringPLUS - AHR offerings provides continuous remote network monitoring, technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database and standardized network reports.

Network and device events that are detected and collected via the remote monitoring process are systematically evaluated, correlated and presented to customer via a pre-prescribed alarm notification process in support of a customer initiated maintenance service request (Operational Software update or upgrade, parts replacement, configuration setting, etc.)

Extreme Networks service offerings further grant Customers telephone and web access to Extreme's Network Control Center (NCC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
The 24x7x4 Hour support means that you have access to technical assistance and parts replacement 24 hours a day, 7 days a week, with a guaranteed response time of 4 hours.
Advanced hardware replacement ensures that if any part of your Extreme Networks 5320-24T-8XE switch fails, it will be replaced promptly to minimize downtime and keep your network running smoothly.
The monitoring services include remote monitoring of your switch, which allows for proactive identification and resolution of any potential issues, ensuring optimal performance and reliability.
New releases updates refer to the regular updates and enhancements provided by Extreme Networks for your switch, ensuring that you have access to the latest features and improvements.
Yes, you can reach out to our support team via email and phone for any assistance or questions you may have regarding your Extreme Networks 5320-24T-8XE switch and the managed services.
The service location for this service is a service depot, which means that any necessary parts replacement or repairs will be done at our designated service facility.
The service duration for the ExtremeWorks Managed Services MonitoringPLUS - AHR is 1 year, providing you with peace of mind and support for an extended period.
The service response time is 4 hours, which means that if any parts need to be replaced, our team will ensure that the replacement is done within 4 hours of reporting the issue.

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