Extreme Networks 97011-H35392 ExtremeWorks OnSite - Extended Service, 1 Year On-site Maintenance

Extreme Networks 97011-H35392 ExtremeWorks OnSite - Extended Service, 1 Year On-site Maintenance

Extreme Networks 97011-H35392 ExtremeWorks OnSite - Extended Service, 1 Year On-site Maintenance

Extreme Networks 97011-H35392

$765.49
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FREE Returns
Availability: In stock, ready to be shipped.

Product Key Features

  • Brand Name: Extreme Networks
  • Manufacturer: Extreme Networks, Inc
  • Product Type: Service
  • Service Name: ExtremeWorks OnSite Extended Service
  • Manufacturer Part Number: 97011-H35392
  • Provided Support: Email Support, Phone Support, New Releases Update, Repair, Web Knowledge Base Access, Parts Replacement, Web Support
  • Service Duration: 1 Year
  • Service Location: On-site
  • Product Supported: Extreme Networks BR-MLX-10GX20-M
  • Service Main Type: Maintenance
  • Service Response Time: Next Business Day Parts and Labor
  • Service Characteristic: Parts & Labor
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Extreme Networks 97011-H35392

Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

FAQ
ExtremeWorks OnSite - Extended Service provides email support, phone support, web support, and access to a web knowledge base.
The service duration for ExtremeWorks OnSite - Extended Service is 1 year.
Yes, ExtremeWorks OnSite - Extended Service is specifically designed to support the Extreme Networks BR-MLX-10GX20-M.
ExtremeWorks OnSite - Extended Service offers next business day response time for parts and labor.
Yes, ExtremeWorks OnSite - Extended Service includes parts replacement as part of its service characteristic.

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