Extreme Networks EW NBD ONSITE H31030 (97011-H31030)

Extreme Networks

Extreme Networks EW NBD ONSITE H31030 (97011-H31030)
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Extreme Networks EW NBD ONSITE H31030 (97011-H31030)

Extreme Networks

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  • Description
  • Tech Specs
  • Refund Policy

Extreme Networks 97011-H31030

Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

The service includes on-site support, parts replacement, repair, web support, phone support, new releases update, web knowledge base access, and email support.
The ExtremeWorks OnSite - Extended Service is valid for 1 year from the date of purchase.
The service provides next business day response time for parts and labor.
This service is specifically designed for the Extreme Networks RF-ENTPLAN-UPGR.
With ExtremeWorks OnSite - Extended Service, you can ensure network reliability, minimal downtime, and peace of mind knowing that your network will be promptly supported and repaired when needed.
Yes, the service includes web knowledge base access and email support, providing additional resources for troubleshooting and assistance.

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