Extreme Networks 97004-H35299 ExtremeWorks Advanced Hardware Replacement - Extended Service

Extreme Networks 97004-H35299 ExtremeWorks Advanced Hardware Replacement - Extended Service

Extreme Networks 97004-H35299 ExtremeWorks Advanced Hardware Replacement - Extended Service

Extreme Networks 97004-H35299

$7,728.85 $8,531.85 Save $803
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Product Key Features

  • Brand Name: Extreme Networks
  • Service Type: ExtremeWorks Advanced Hardware Replacement Extended Service
  • Service Duration: 1 Year
  • Service Location: Service Depot
  • Service Sub Type: Physical, Electronic
  • Product Supported: Extreme Networks EN-SLX-9640-24S-12C-AC-F Router
  • Service Main Type: Exchange
  • Service Description: 24x7xNext Business Day
  • Service Response Time: Next Business Day Parts
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  • Description
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Extreme Networks 97004-H35299

Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
FAQ
The service includes 24x7xNext Business Day support, web, phone, and email support, parts replacement, software updates, and escalation management.
Yes, this service is specifically designed for the Extreme Networks EN-SLX-9640-24S-12C-AC-F Router.
The response time for parts replacement is Next Business Day.
Yes, you will have access to a web knowledge base for additional support and information.
Yes, the service covers both physical and electronic components of the supported product.
The service duration is 1 year.
Yes, the service includes software updates and upgrades.
The service is provided at a Service Depot location.
The main benefit is ensuring uninterrupted network performance with 24x7xNext Business Day support and parts replacement.
Yes, the service includes new releases updates to keep your network up to date.

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