The Elo warranty covers any technical issues or defects that may arise with your Elo Backpack and ECM during the 5-year coverage period. Our team will provide support and assistance to ensure your devices are functioning optimally.
To reach Elo's technical support team, you can contact our customer service hotline or submit a support ticket through our website. Our knowledgeable technicians will be ready to assist you with any technical inquiries or troubleshooting needs.
Unfortunately, the warranty cannot be extended beyond the initial 5-year coverage period. However, we offer additional support and maintenance services that can help ensure the longevity and performance of your Elo Backpack and ECM beyond the warranty period.
Having access to Elo's technical support ensures that you have a dedicated team of experts available to assist you with any technical issues or questions you may have. This support helps minimize downtime, maximize productivity, and ensures a seamless operation of your Elo Backpack and ECM.
Yes, software updates are included as part of the warranty coverage. Our team will provide you with the latest software updates to enhance the performance and functionality of your Elo Backpack and ECM, ensuring you have access to the latest features and improvements.