The Brocade Essential Direct Support - Extended Service provides pick-up and return support for your Brocade product. It ensures that your product is covered for maintenance and physical service for a duration of 3 years.
The service response time for the Brocade Essential Direct Support - Extended Service is 5 business days. This means that you can expect your product to be serviced within 5 business days from the time you request support.
Absolutely! The Brocade Essential Direct Support - Extended Service is designed to provide support and maintenance for your Brocade product, regardless of your technical expertise. It offers pick-up and return support, making it convenient and hassle-free for non-technical users.
Yes, the Brocade Essential Direct Support - Extended Service is available for renewal. By renewing the service, you can continue to enjoy the benefits of pick-up and return support, maintenance, and physical service for an additional 3 years.
Yes, the Brocade Essential Direct Support - Extended Service is provided by Brocade Communications Systems, Inc. As the manufacturer of Brocade products, they are best equipped to provide comprehensive support and maintenance for their products.