The Premium Support subscription includes email, phone, and web support, access to the web knowledge base, and updates on new releases. Additionally, it offers next business day replacement for minimal downtime.
Yes, this support subscription is specifically designed for the Barracuda CloudGen Firewall Appliance F193. It provides comprehensive support and ensures optimal performance for this particular model.
The subscription lasts for 1 month, allowing you to benefit from premium support for a specific duration. After the subscription period ends, you can choose to renew or explore other support options.
With the Premium Support subscription, you can expect next business day replacement, ensuring that any issues are addressed promptly. This ensures minimal downtime and keeps your Barracuda CloudGen Firewall Appliance F193 running smoothly.
Absolutely! The Premium Support subscription grants you access to the web knowledge base, where you can find helpful resources, guides, and troubleshooting tips. This empowers you to resolve common issues on your own, saving time and effort.
No, this support subscription is specifically for service depot support. If you require on-site assistance, please explore other support options or contact Barracuda Networks, Inc. for further assistance.
Yes, you can upgrade or extend your support subscription based on your specific needs. Contact Barracuda Networks, Inc. or your authorized reseller for more information on available options and pricing.
Yes, the Premium Support subscription is renewable. You can choose to renew your subscription to continue benefiting from premium support for your Barracuda CloudGen Firewall Appliance F193.
No, the support subscription is tied to the Barracuda CloudGen Firewall Appliance F193. It cannot be transferred to another device. If you require support for a different device, please explore the appropriate support options.
You can contact Barracuda Networks, Inc. for support by utilizing the provided email, phone, or web support channels. Their dedicated support team is ready to assist you with any questions or issues you may have.
The support subscription provides access to email, phone, and web support during business hours. For urgent issues outside of business hours, please refer to the provided support channels for further instructions or explore other support options.
Yes, the Premium Support subscription includes assistance with configuration and setup. The support team can guide you through the process and ensure that your Barracuda CloudGen Firewall Appliance F193 is properly configured for optimal performance.
