The service renewal includes technical support, software patches, maintenance releases, major version updates, and hardware return and repair service for your AudioCodes MediaPack Analog Gateway.
The service duration is 1 year, ensuring continuous support and maintenance for your AudioCodes MediaPack Analog Gateway.
The service response time for repairs is 30 days, ensuring timely resolution of any hardware issues with your AudioCodes MediaPack Analog Gateway.
The service characteristic is labor, meaning that it covers technical support and repair services for your AudioCodes MediaPack Analog Gateway.
This service renewal is compatible with the AudioCodes MediaPack Analog Gateway model MP118/4S/4O/SIP.
Yes, the service renewal includes remote technical support to assist you with any issues or questions regarding your AudioCodes MediaPack Analog Gateway.
Absolutely! The service renewal ensures that you receive new releases, software updates, and maintenance releases for your AudioCodes MediaPack Analog Gateway, keeping it up to date with the latest features and improvements.
Yes, this service renewal is designed to provide support and maintenance for your AudioCodes MediaPack Analog Gateway, regardless of your technical expertise. Our team is available to assist you with any questions or issues you may encounter.
Yes, the service renewal includes hardware return and repair service, allowing you to send in your AudioCodes MediaPack Analog Gateway for necessary repairs or replacements.
You can contact our technical support team through the provided channels, and they will assist you with any technical issues or questions you may have regarding your AudioCodes MediaPack Analog Gateway.
