AudioCodes


AHR-M1K_S20/YR


The AudioCodes AHR-M1K_S20/YR Service is the perfect solution to ensure uninterrupted support and maintenance for your AudioCodes Mediant 1000 Non-B Gateway. With an annually renewable fee, this service can be added to your existing AudioCodes Customer Technical Support program. You can rely on our prompt service as we ship out replacement parts by the end of the next business day, minimizing any downtime. Our commitment to quality extends to our return policy, where we require the faulty part to be returned within 30 days. Failure to do so will result in an invoice for the full purchase price of the part. With our Parts Replacement service, you can have peace of mind knowing that your AudioCodes Mediant 1000 Non-B Gateway will always be up and running smoothly. Choose the AudioCodes AHR-M1K_S20/YR Service for reliable support and maintenance for your critical communication infrastructure.

Product details

General Information
Manufacturer

AudioCodes Limited

Manufacturer Part Number

AHR-M1K_S20/YR

Brand Name

AudioCodes

Service Name

Service/Support - Renewal

Product Type

Service

Service Information
Service Main Type

Exchange

Service Sub Type

Physical

Service Characteristic

Parts

Service Details

  • Annually renewable fee, can be purchased only as add-on to AudioCodes Customer Technical Support program
  • Replacement part will be typically shipped out to Customer by end of next business day
  • Customer shall return the faulty part within 30 days to AudioCodes, or else, shall be invoiced for the full purchase price of the part

Provided Support

Parts Replacement

Service Response Time

Next Business Day - Shipping

Service Duration

1 Year

Product Supported

<p>AudioCodes Mediant 1000 Non-B Gateway: M1K-VM-4FXO-LS/GS</p>

FAQs

What is included in the AudioCodes Service/Support - Renewal for Mediant 1000 Non-B Gateway?
The service includes annual renewal fees and parts replacement for your Mediant 1000 Non-B Gateway. It can only be purchased as an add-on to the AudioCodes Customer Technical Support program.
How quickly will I receive replacement parts?
We strive to provide next business day shipping for replacement parts. You can expect the replacement part to be shipped out to you by the end of the next business day.
What happens if I don't return the faulty part within 30 days?
It is important to return the faulty part to AudioCodes within 30 days. Failure to do so will result in an invoice for the full purchase price of the part. Make sure to return the faulty part promptly to avoid any additional charges.
Which AudioCodes product is supported by this service?
This service is specifically designed for the AudioCodes Mediant 1000 Non-B Gateway. It ensures that you have access to timely parts replacement and support for this particular product.
Can I purchase the AudioCodes Service/Support - Renewal for Mediant 1000 Non-B Gateway without the Customer Technical Support program?
No, this service can only be purchased as an add-on to the AudioCodes Customer Technical Support program. It is designed to complement and enhance the support you receive for your Mediant 1000 Non-B Gateway.

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